Privacy Policy

Collection of Personal Information

1. Information You Provide: When you register an account or interact with our services, we may collectpersonal information such as your name, email address, phone number, and payment details.
2. Automatically Collected Information: We may also collect non-personal information such as your IPaddress, browser type, and device information for analytics and security purposes.

Use of Information

1. Service Delivery: We use your information to provide you with the services offered on SolidMarket.io, including game participation, prize distribution, and customer support.
2. Communication: We may use your contact information to send you important updates, notifications,and promotional offers related to SolidMarket.io.

Data Security

1. Data Protection Measures: We implement industry-standard security measures to protect yourinformation from unauthorized access, disclosure, alteration, or destruction.
2. Third-Party Services: We may use third-party services for data processing, and we ensure that they adhere to data protection regulations and confidentiality agreements.

Data Sharing

1. Third-Party Disclosure: We do not sell, trade, or rent your personal information to third parties without your consent, except as required by law.
2. Legal Compliance: We may disclose your information if required to comply with legal obligations orrespond to lawful requests from authorities.

Cookies and Tracking Technologies

Cookies: We use cookies, which are small text files stored on your device, to enhance your browsingexperience and collect information about how you interact with our website. Cookies enable us to recognize your device and remember certain information about your visit, such as your preferences and settings. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period or until you delete them) for various purposes, including:

1. Essential Cookies: These cookies are necessary for the operation of our website and enable corefunctionality such as security, network management, and accessibility.
2. Analytical/Performance Cookies: These cookies allow us to analyze how visitors use our website,so we can measure and improve its performance. They help us understand which pages are the mostand least popular and see how visitors move around the site.
3. Functionality Cookies: These cookies enable us to provide enhanced functionality and personalization, such as remembering your preferences and settings.
4. Targeting/Advertising Cookies: These cookies are used to deliver content and advertisementsrelevant to your interests based on your browsing activities and preferences.

By using our website, you consent to the use of cookies in accordance with our Cookie Policy. You canmanage your cookie preferences and opt-out of certain types of cookies through your browser settings or by using cookie consent management tools.

GDPR Compliance

1. Legal Basis for Processing: We process personal data based on legitimate interests, contractualnecessity, legal obligations, and consent where applicable. Legitimate interests include providing andimproving our services, ensuring the security of our platform, and marketing activities that are proportionate and respectful of your privacy rights.
2. Rights of Data Subjects: You have the following rights regarding your personal data:
   • Right to Access: You have the right to request access to the personal data we hold about you.
   • Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
   • Right to Erasure: You have the right to request deletion of your personal data under certaincircumstances, such as when the data is no longer necessary for the purposes for which it wascollected.
   • Right to Restrict Processing: You have the right to request restriction of processing of yourpersonal data under certain circumstances, such as when you contest the accuracy of the data.
   • Right to Data Portability: You have the right to receive the personal data concerning you, whichyou have provided to us, in a structured, commonly used, and machine-readable format, and havethe right to transmit that data to another controller.
   • Right to Object: You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.
   • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authorityif you believe that our processing of your personal data infringes applicable data protection laws.
3. International Data Transfers: If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clause approved by the European Commission or other legal mechanisms recognized by relevant authorities.

We strive to provide excellent customer support to address any questions, concerns, or issues you may encounter while using the Service. If you require assistance, please contact our support team for prompt resolution. In the event of disputes between users or between users and Solid Market, we encourage amicable resolution whenever possible. If a dispute cannot be resolved informally, we may provide access to mediation or arbitration services in accordance with Belgian law.

User Rights

1. Access and Control: You have the right to access, update, or delete your personal information. You can also opt-out of promotional communications at any time.

Changes to Privacy Policy

1. Notification: Any updates or changes to this Privacy Policy will be communicated on our website. By continuing to use our services, you agree to the updated terms.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personalinformation, please contact us at [Insert Contact Information].

By using SolidMarket.io, you consent to the terms outlined in this Privacy Policy. Thank you for trustingus with your information.

Effective Date: [Insert Effective Date]